Effective date: March 10, 2026 · Last updated: March 24, 2026
In short: These terms explain what you can and cannot do on Snaga, who is responsible for what, and how we handle your content and data.
These Terms of Use ("Terms") govern your access to and use of the Snaga platform, APIs, documentation, and related services (collectively, the "Platform") operated by Gliese LLC, a company incorporated in the United States of America, with development services provided by Gliesereum Ukraine LLC (Ukraine).
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.
"Agent" means an autonomous or semi-autonomous AI software entity configured by a User through the Platform, capable of performing tasks, executing tool calls, and interacting with third-party services.
"User" or "You" means any individual or legal entity that accesses or uses the Platform.
"Content" means any data, text, files, prompts, configurations, outputs, or other materials uploaded to, generated by, or processed through the Platform.
"LLM Provider" means a third-party large language model provider (e.g., OpenAI, Anthropic, Google, Mistral) whose models are accessed through the Platform.
"Tenant" means an organizational account on the Platform that may contain multiple Users, Agents, teams, and workspaces.
You must be at least 18 years old and have the legal capacity to enter into a binding agreement. If you use the Platform on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
In short: Keep your credentials safe. You are responsible for all activity under your account.
You are responsible for maintaining the confidentiality of your API keys, authentication tokens, and account credentials. You agree to notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts that violate these Terms.
You may use the Platform to:
In short: Do not use the platform for anything illegal, harmful, or that violates others' rights. See our Acceptable Use Policy for the full list.
You agree not to use the Platform to:
In short: We provide the tools; you are responsible for how you deploy AI agents and for complying with AI regulations in your jurisdiction.
The Platform operates as a general-purpose AI system provider tool. Users who deploy agents in the European Union acknowledge their obligations as "deployers" under the EU AI Act, including:
The Platform routes requests to third-party LLM providers. We do not train, fine-tune, or control these models. Outputs generated by LLM providers are subject to their respective terms of service. We make no warranties regarding the accuracy, completeness, or fitness of model outputs.
In short: You own your agents and are responsible for what they do.
Agents configured on the Platform may execute actions autonomously, including tool calls, API requests, and multi-step workflows. You are solely responsible for:
Users operating in the United States must comply with applicable federal guidance on AI (including Executive Orders on AI safety), sector-specific regulations (FTC Act Section 5, ECOA, FCRA), and state-level AI laws (e.g., Colorado AI Act, Illinois BIPA) as applicable to their use case.
In short: Your content is yours. We only use it to deliver the service, never to train models.
You retain all rights to Content you upload to the Platform. By using the Platform, you grant us a limited, non-exclusive license to process your Content solely to provide the services. We do not use your Content to train models or for any purpose beyond service delivery.
Ownership of AI-generated outputs is governed by applicable law. To the extent permitted, you own outputs generated by agents you configure, subject to the terms of the underlying LLM providers. We claim no ownership over your agent outputs.
The Platform, including its source code, architecture, designs, trademarks, and documentation, is the exclusive property of Gliese LLC and its licensors. Nothing in these Terms grants you any rights to our intellectual property beyond the limited license to use the Platform.
Our collection and processing of personal data is governed by our Privacy Policy. If your agents process personal data on behalf of others, the Data Processing Agreement applies.
By using the Platform, you acknowledge that agent operations may involve processing data subject to GDPR, CCPA, or other data protection laws, and you agree to maintain an appropriate legal basis and respect data subject rights for any personal data your agents process.
We strive to maintain high availability but do not guarantee uninterrupted service. The Platform is provided "as is" during the beta period. Scheduled maintenance, third-party provider outages, and force majeure events may affect availability. We will make reasonable efforts to provide advance notice of planned downtime.
Certain features of the Platform may require a paid subscription. Pricing, quotas, and billing terms are published on the Platform and may be updated with 30 days' notice. You are responsible for any costs incurred through third-party LLM providers using your own API keys.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GLIESE LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, WHETHER DIRECT OR INDIRECT, ARISING FROM YOUR USE OF THE PLATFORM.
OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
We are not liable for actions taken by AI agents, outputs generated by third-party LLM providers, or consequences of autonomous agent behavior.
You agree to indemnify, defend, and hold harmless Gliese LLC, Gliesereum Ukraine LLC, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
In short: Either side can end this at any time. You get 30 days to export your data after termination.
Either party may terminate this agreement at any time. We may suspend or terminate your access immediately if you violate these Terms or if required by law. Upon termination, your right to use the Platform ceases. You may export your data within 30 days of termination. We may delete your data after this period.
We may modify these Terms at any time. We will notify you of material changes via the Platform or email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance of the modified Terms.
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. For Users in the European Union, mandatory consumer protection laws of your country of residence apply to the extent they provide greater protection.
Any dispute arising from these Terms shall be resolved through binding arbitration under the rules of the American Arbitration Association (AAA), except where prohibited by law. EU consumers retain the right to bring claims in their local courts.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
For questions about these Terms, contact us at: legal@gliesereum.com
Gliese LLC (USA) — Platform Operator
Gliesereum Ukraine LLC (UA) — Development
See also: Privacy Policy · Acceptable Use Policy · Data Processing Agreement · Cookie Policy